Terms and Conditions

TERMS AND CONDITIONS 

Purchasing

By agreeing to our Terms and Conditions you the customer are confirming that you are 18 years old or over, otherwise you will have permission from your parents or guardians. All products remain the property of Studio Cennen until payment is received for both product and postage. The price applicable is that set at the date on which you place your order.

 

We accept all major credit and debit cards (Visa, Mastercard & American Express) through Stripe, a secure payment system or Paypal. All payments are extremely secure through Stripe. We do not store any sensitive payment information.

 

We reserve the right to change pricing at anytime without notice. In the unlikely event that you the customer have purchased a product that is sold out, Studio Cennen has the right to refund you or suggest an exchange. 

Work at the gallery is handmade by talented artists this means that if we sell out of products we may have to wait up to 8 weeks for them to return to the gallery however we endeavour to have a constant supply of independently made goods.

 

We only sell products that we believe to be the highest quality by our talented artists. Due to the handmade nature of or products there is often slight variations and the mark of the hand in each product.

 

We always suggest hand washing all ceramics purchased from Flow Gallery. Although we do occasionally note if the artist has said it is possible to dish-wash the item. If you have any queries about pieces you’d like to purchase, contact us at info@studiocennen.com

While we try to make sure that the colours of our products are displayed accurately on the site, the actual colours that you see on your computer may vary depending on the monitor that you use.

 

Mailing List

Please do join our monthly mailing list. We will send out information of new work and upcoming exhibitions or events. Your email address is not shared with any third parties, it is purely used for us to contact you with occasional news. You can always unsubscribe from our Mailing List by clicking on the 'Unsubscribe' link at the bottom of any Studio Cennen emails. For any questions, please do contact us at info@studiocennen.com

Content

We hold copyrights & possession of all content found on www.studiocennen.com If you would like to use any images or information found on our site then please contact us via email info@studiocennen.com. We welcome the publicity and use of our content but we ask that we are referenced, credited and linked where possible.

Additional Information

We reserve the right to change any information found on www.studiocennen.com at anytime without warning. We also reserve the right to refuse service to anyone for any reason at any time.

Privacy

We value your privacy as much as we value our own, any personal information that we receive is wholly confidential and will not be shared with any other parties.